Frequently Asked Questions
Everything you need to know about your LVW Underwear order.
How do I know which size to choose?
We provide a detailed Size Guide on every product page. We recommend measuring your waist and hips to ensure the perfect fit, as our premium fabrics are designed for a snug yet comfortable feel.
What is your return policy for undergarments?
Due to hygiene standards, we can only accept returns on items that are unworn, unwashed, and in their original packaging with all tags attached. Please contact our support team within 14 days of delivery to initiate a return.
How should I care for my LVW Underwear?
To maintain the elasticity and softness of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleaching or tumble drying on high heat.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with industry-standard encryption.
Are your materials sustainably sourced?
Yes, LVW Underwear is committed to ethical fashion. We use a blend of organic cotton and recycled fibers to ensure our products are as kind to the planet as they are to your skin.